Last updated: 1 October 2026
ملخص بالعربية: تستخدم Brilliance بياناتك فقط لتشغيل الحجز والخدمة والدفع والدعم. بيانات العنوان والموقع تُشارك مع المتخصصة المعيّنة بعد قبول الطلب فقط. مشاركة الموقع المباشر اختيارية وبموافقة الطرفين، ويجب إيقافها بعد انتهاء الخدمة أو إلغائها. لطلبات الوصول أو التصحيح أو الحذف أو سحب الموافقة: brilliantlady699@gmail.com.
1. Who we are
This website is operated by Brilliance under the Brilliant Twist business identity. We provide home beauty services in Cairo and Giza and online Academy/website services. We have no walk-in branches. Contact: brilliantlady699@gmail.com; Home Salon: 0155 121 2277; Academy: 0113 085 8002.
2. Data we collect
Depending on how you use the site, we may collect your name, phone number, email, account details, selected service, appointment details, address and access notes, booking and payment status, communications, ratings, support requests, and technical/security logs. A GPS booking pin is optional. Staff profiles may also include professional details, qualifications, availability and account linkage.
3. Why we use it
We use data to answer enquiries, match and manage bookings, verify availability, take and reconcile deposits, deliver services, send confirmations and reminders, handle cancellations, complaints and refunds, manage Academy access, prevent fraud, keep operational records and meet legal obligations. We rely on consent where required, performance of a requested contract, legal obligations and legitimate operational/security interests as applicable.
4. Booking address and location
Your exact address, contact details and optional GPS pin are hidden from professionals before acceptance and are shared only with the assigned professional after acceptance when needed to deliver the service. Continuous live location is not required by the website. If a client and professional mutually choose to share live location through a phone or messaging service, both must consent and stop sharing after completion or cancellation.
5. Who receives data
Data may be shared only as needed with the assigned professional, website/hosting and email providers, WooCommerce and the selected payment provider, customer-support and security providers, professional advisers, or public authorities where legally required. Payment card details are handled by the configured payment gateway and are not stored by this website unless the gateway explicitly states otherwise.
6. Retention and security
We keep information only for as long as needed for the service, accounting, disputes, security and applicable legal requirements. Location and check-in information is kept for the shortest period reasonably necessary. Records are periodically reviewed and deleted or anonymised when no longer required. We use access controls, limited staff permissions, audit records and reasonable security measures, but no online system can be guaranteed completely secure.
7. Your rights
Subject to applicable Egyptian law, you may ask to be informed about processing; access your data; correct it; withdraw consent where processing depends on consent; request deletion or restriction; object to certain processing; or request data portability where applicable. Email brilliantlady699@gmail.com. We may need to verify your identity and will respond within the period required by law.
8. Cookies, third parties and transfers
The site may use essential cookies for login, security, checkout and preferences, and may include third-party payment, video, analytics or social features. Those providers apply their own privacy terms. If data is processed outside Egypt, we will use measures required by applicable law.
9. Children, medical information and updates
The service is not directed to children without a parent or guardian. Do not send medical records, identity documents or unnecessary sensitive information through Rania or ordinary contact forms. Website information is general and is not medical diagnosis or emergency care. We may update this policy; the date above shows the latest version.
10. Complaints
Contact us first at brilliantlady699@gmail.com. You may also contact the Egyptian Personal Data Protection Center or another competent authority where applicable.